Toronto Star – Call Ontario’s new human-rights legal centre for help with racism and the telephone wait time could last up to 20 minutes.
Some people who have experienced discrimination will eventually get advice. Others give up and never call back.
Earlier today, the Star revealed that the centre is swamped with allegations of sex, race and disability discrimination, leaving front-line staff able to answer only 57 percent of the 38,579 calls received in the year-long period ending March 31.
Paper: Bitching Is Their Business, And Business Is Good